Shipping Policy

At AIRCON INTERTRADE CO., LTD., we are committed to delivering your orders promptly and efficiently. This Shipping Policy provides details about our shipping processes, timelines, and terms.

1. Shipping Destinations

We ship to customers worldwide. Please note that some restrictions may apply to certain countries or regions due to customs regulations or carrier limitations.

2. Shipping Methods and Carriers

We partner with trusted shipping carriers to ensure reliable and timely delivery. Available shipping methods include:

  • Standard Shipping
  • Express Shipping
  • Freight Shipping (for bulk orders)

The specific method and carrier will depend on your location and order size.

3. Processing Time

  • Orders are processed within [X] business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Shipping Times

Estimated shipping times vary depending on the destination and shipping method:

  • Domestic (Thailand): [X-X] business days
  • International: [X-X] business days

Please note that shipping times are estimates and may be affected by customs clearance or unforeseen delays.

5. Shipping Costs

  • Shipping costs depend on the destination, shipping method, and order weight/volume.
  • Exact shipping fees will be calculated at checkout and displayed before payment confirmation.

For bulk orders, please contact us at [Insert Contact Email] for customized shipping options.

6. Customs and Import Duties

  • International shipments may be subject to customs inspections, taxes, or duties upon arrival.
  • Any applicable fees are the responsibility of the recipient and must be paid to the relevant authorities.
  • AIRCON INTERTRADE CO., LTD. is not liable for delays caused by customs processes.

7. Tracking Your Order

Once your order is shipped, we will provide a tracking number via email, enabling you to monitor your shipment’s progress in real-time.

8. Lost or Damaged Shipments

If your shipment is lost or arrives damaged:

  • Notify us within [X] days of the delivery date.
  • Provide photos and detailed information about the damage.
  • We will work with the carrier to resolve the issue and may offer a replacement or refund based on the situation.

9. Changes to Shipping Details

If you need to update your shipping address or details after placing an order, contact us immediately at [Insert Contact Email]. Changes may not be possible once the order is in transit.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

AIRCON INTERTRADE CO., LTD.
14 Moo4 Phrayasureant Road Bang Chan Khlongsamwa 2 10510 Thailand
+66 00 000 0000
info@airconinter.com